This role is built around the foundation of Muddy Paws Mudroom's vision by working hand in hand directly with the management and assistant management of the Muddy Paws Mudroom Corporation.
Spa Attendant Responsibilities
- Greet and welcome guests as soon as they arrive to Muddy Paws Mudroom
- Direct visitors to the appropriate section of our mudroom
- Assist every customer during their cleaning or grooming session. Ensure that every client understands our facility and equipment
- Knowledgeable to answer any related questions about soaps, shampoos, tick and flea removers, or any other products that Muddy Paws offers
- Ensure Mudroom area is tidy and presentable, with all necessary stationery and products (cleaning, laundry, etc.)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily of product deliveries
- Maintain office security by following safety procedures and controlling access via the mudroom area. (Monitor clients, direct visitors)
- Order back Mudroom supplies and keep inventory of stock
- Update calendars and schedule meetings
- Keep updated records of back Mudroom expenses and costs by inventory checks
Spa Attendant Requirements
- Proven work experience as a Customer Service Role, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment such as POS systems.
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus